720 Executive Park Drive
Suite 2600B
Greenwood, IN 46143
(463) 234-8918
Wanda@MyDivineSole.com
Frequently Asked Questions:
For Patients:
What to expect...
Your visit begins with a brief medical review, informed consent, and a discussion of your foot‑care goals. You’ll then receive a 30‑minute session that includes toenail cutting, filing, thinning, and corn or callus reduction, along with a full foot and skin assessment. We finish with a gentle foot massage to support flexibility and mobility, followed by personalized recommendations for ongoing care.
Does it hurt?
Absolutely not! We are experienced with working with seniors and take a gentle approach to our work.
Will I bleed?
Our bleed rate is less than 1%. We want you to come back after all.
I have neglected my feet for years & I am embarrassed?
There is nothing to be ashamed of. This is what we are here for. We are here to help get you back to feeling good and walking without discomfort.
Do you provide care to diabetic patients?
Yes we do, all of the time. Individuals with a history of diabetes should most definitely seek a qualified foot care provider for regular visits to prevent the risk of infections.
Can you work on fungal and thick nails?
Yes, we can thin these down. This often gives patients immediate relief.
Can you tell me if my nails are fungal?
As nurses we cannot diagnose fungal nails.
Do you sterilize tools?
All supplies used are disposable one time use or sterilized. We carry enough tools to provide each client with their own set of tools per each service.
Do you carry liability insurance?
Yes, we are a licensed business, carrying extensive liability insurance.
How much does your standard service cost?
Please contact us for current pricing and availability in your area.
Do you accept insurance or Medicare?
No, we do not accept insurance. Our self‑pay model helps keep costs lower for everyone. While some insurance plans may cover routine foot care, our services are often less than most deductibles—and include a full 30‑minute, attentive appointment. For cost comparisons, please contact your local podiatrist and insurance provider.
How do I make an appointment for myself, my parent or grandparent?
Please contact us to find a nearest location to schedule an appointment or to schedule a home visit.
What if I need to cancel or change my appointment?
Please call us as soon as you know & we will help accommodate you. We have a 24 hour no show/late cancellation policy. Late cancellations or no shows may incur fees.
Can you trim fingernails?
We will be glad to. Please inform us at the time of booking your appointment that you would like to add this service on.
Do I need to soak my feet before my service?
No you do not.
Do I need to be a member of the senior center to get an appointment?
This varies by senior center. Please contact us to discuss which centers require a membership.
How are you different than a podiatrist?
Podiatrists diagnose and treat medical conditions of the foot and ankle, and some may offer routine services like nail trimming. Coverage varies, so please check directly with your local podiatrist and insurance provider.
We offer a safe, reliable option for routine foot care, and will refer you to a medical provider if we identify anything outside our scope of practice.
What does the podiatry industry think of foot care nurse industry?
As with any new service, some will embrace it and others may not. We simply offer patients another safe, reliable option for routine foot care. You’re free to see a podiatrist and use our services as well—your care choices belong to you. Many podiatry groups even welcome our support, as it helps reduce their routine foot‑care workload.
Do you make orthotics?
No, we do not. However, we partner with a well‑established local provider and can refer you if needed.
I get a pedicure at the nail salon is this safe?
We understand how relaxing a pedicure can be. Nail technicians focus on beautifying, and some receive extra training to work with high‑risk clients. However, pedicures can pose risks for seniors—thinning skin, diabetes, and poor circulation increase the chance of infection. We encourage you to research any salon carefully before choosing one.
Do you polish nails?
As a medical‑based company, our focus is on foot health and wellness. Nail polish can conceal issues and may harbor bacteria.
I have polish on my toenails, will you remove this?
Yes, we will remove polish. We want to see your nail plate to examine the health of the nail.
For Facilities:
Why should we offer foot care clinics at our facility?
Our growth shows that our services bring new visitors into senior centers, independent living, and assisted‑living communities—people who may not have come otherwise. It’s a great way to increase engagement and, quite literally, boost foot traffic in your facility.
Do you carry liability insurance?
Yes, we operate as a licensed business with extensive liability insurance.
If we have a foot clinic on site at our facility how is that managed?
We work with the activities directors, nursing directors and/or facility directors of the facilities to set up the clinics. Once a clinic is set up, we will manage all aspects of the clinic.
What do you need from a facility to hold a clinic on site?
We require a small space with a chair and table. We bring everything to the facility to perform clinics on site.
How much does your standard service cost?
Please contact us for current pricing and availability in your area.
Do you accept insurance or Medicare?
No, we do not. Our self‑pay model helps keep costs lower for everyone. While some insurance plans cover routine foot care, our pricing is often less than most deductibles—and includes a full 30‑minute, attentive visit. For exact cost comparisons, please contact your insurance provider.
Do you sterilize tools?
All supplies are either single‑use or fully sterilized. Our tools are chemically sterilized at the end of each day, then repackaged for the next clinic. We carry enough instruments to ensure every client receives their own dedicated set for each visit.
Do you go to memory care units?
Yes, we do. Depending on the patient’s needs, we may ask a family member to be present—especially for the first visit—to help with history and provide consent when appropriate. We understand that new experiences can feel overwhelming for memory‑care patients, and having a familiar face helps ensure the visit is comfortable and positive.
I am a director, how can I bring nursing foot care services to our facility?
Give us a call to discuss bringing foot care clinic to your facility.
Do I need approval from our corporate level decision makers to provide this service?
This depends on your organization’s policies. We’re happy to establish formal agreements with senior‑living corporations when needed. Written agreements provide clarity, professionalism, and shared accountability for resident well‑being. As healthcare increasingly embraces third‑party providers, many facilities and residents are requesting services like ours.
We would like to offer foot clinics to our seniors. Now what?
To establish a foot‑care clinic, we’ll meet with you to understand your expectations and introduce our services. We’ll review the logistics of hosting a clinic in your facility, and our streamlined process is designed to remove the administrative burden from your team.
Access to safe, routine foot care shouldn't be a challenge.